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DEBT COLLECTOR

Our suite of collections tools

Debt Collector is a multi-faceted tool that allows tenants multiple ways to pay their bill. Owners can provide Spiderdoor with the exact dates in which they would like their tenants to receive one of the following messages via your choice.

  • SMS Text Messages Sent To Delinquent Tenants
  • Email Sent To Delinquent Tenants
  • Phone Payment System Call In Number
  • Automated Phone Call Sent To Delinquent Tenants

The methods of communication with the tenant can be selected and be performed 3 times monthly, including email, text, or telephone call. Each communication to the tenant includes prompts that allow them to easily pay their bill with no interaction from your management team. This helps ensure your accounts receivable are collected each month on time and with little overhead.

Phone Payment System

Allows your tenants to call a number that will find their account information and balance, based on the telephone number they called from. If the number can’t be determined, the system will ask the tenant to enter the telephone number associated with their account. Once that information is located, it will ask the tenant to provide their payment information. Once entered, that payment information is pushed straight to your management software provider to be processed. There is no additional processing fee from Spiderdoor.

Click for option #1
Click for option #2

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Phone Collector

Allows you to specify three days out of the month in which you want a friendly automated phone call to go out to the customer asking them to make a payment.

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Text Collector

Allows you to specify three days out of the month in which you want a friendly automated text message to go out to the customer asking them to make a payment.

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Email Collector

Allows you to specify three days out of the month in which you want a friendly automated email to go out to the customer asking them to make a payment.

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