The tenant app allows a user to easily login each month to make a payment on their account. The tenants credit card is encrypted on their mobile device only, and nowhere else. It IS NOT stored in the management software! Once encrypted, the full credit card number can never be accessed for any reason other than pushing it through to the merchant account each month. Watch this video to clearly understand. If the tenant never intends to use the app again and is persistent, they want it gone, have the tenant simply delete the app. It will erase all data completely from the mobile device. However, if they ever choose to use the app to pay again, they will have to re-enter the credit card information. The tenant app doesn’t NOT allow tenants to sign up for auto pay.