Tenant Selected The Wrong Storage Location In The App

Let’s say your company has multiple storage locations. Your customers will occasionally overlook the fact that they selected the wrong location meaning they chose your California location when they should have selected your Colorado location. The tenant will try to add unit but will not have success because they have selected the wrong location. No need for the tenant to re-create an account, the tenant should simply select the correct location and then login with their original User Name and Password. Once tenant is logged in, there is a profile button in the top right hand corner. They need to click that and add their Unit to their account by typing in storage Unit Number and their Gate Code.

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