Understanding Unique Email Requirements – Duplicate Email Address

Having identical email addresses for multiple tenants in your management software isn’t permissible. Email addresses function similarly to social security numbers, as they must be distinct. If several tenants share the same email address, it will link all their units together. This can lead to confusion for debt collections, assuming all units belong to a single tenant, resulting in delinquent notices being sent out if any associated units are overdue.

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