What Is Spiderentry Over Ride And Cloud Assist

You may sometimes see the words Spiderentry Over Ride or Cloud Assist in your activity logs. Please note this is our system doing a repeated check to make sure a tenants code was indeed a bad code when it was entered. If it was a good code and it failed to open the gate, then we force the gate to open and you will see the words “Spiderentry Over Ride” or “Cloud Assist.” This is a good thing and it is in place to make sure a gate opens when it is supposed to open.

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