Free to current Spiderdoor customers paying our standard base fee!
We can now offer features that are on par with our overlocking competitors who provide the same service for enhancing the performance of your storage units, without the high monthly cost.
Why have your managers remove overlocks from units when the tenant can do it themselves!
With Spider Locks, you have the ability to allocate a four-digit combination code to a lock within our online lock management portal. In the event that a tenant falls behind on payments, you can easily attach a Spider Lock to their unit as needed.
The remarkable aspect of our service is our immediate provision of a “QUICK PAY LINK” to the tenant as soon as the lock is applied to their unit. When utilizing the QUICK PAY LINK, tenants are not required to log in with any user credentials, as this link is specifically designated for each tenant. Instead, tenants simply input their credit card details right then and there. This information is transmitted to the management software, and the payment is processed. Tenants also have the option to download the SpiderDoor tenant app to make their rent payments or utilize any other payment methods you offer. Once the payment is successfully made, SpiderDoor automatically recognizes that the unit is no longer in arrears, and the tenant receives the code for their Spider Lock through the mobile app as well as via a text message sent directly from Spiderdoor. No managerial assistance is necessary!
We then track that the lock has been placed back in the appropriate return bin and the tenant and manager are free to proceed with their day.
The beauty is you can use any padlock you chose to use. It just needs some sort of identifier or serial number along with the Spiderdoor NFC sticker to easily automate the flow. Let Spiderdoor help you automate!
Lastly, you can manage the entire overlock flow from the Spiderdoor admin and/or managers app alone. Spiderdoor takes the paid through date and adds the number of days you request, after the paid through date, to determine when to add a padlock to an overdue tenants unit. No going back and forth from one software program to your management software. Its easily maintained right inside of Spiderdoor!
4 Digit Combo Lock
Any lock with a serial number will work with the Spiderdoor overlock system
Simply use a padlock with a four digit combo code. You can purchase these padlocks on amazon or surf the internet to find the best price. Search the keywords "4 digit disc padlock" to easily find a lock. We then allow you to tie that pad lock into the Spiderdoor backend for automation. You can find locks for roughly $12+/- per lock on amazon.
How Does It Work
It's all integrated to your management software
Each padlock has a serial number on it somewhere. (Example serial would be 1212c) We would take that serial number and use it to maintain the padlock code. When a customer is delinquent, our system shows you which unit needs a padlock installed. Our managers app also automatically shows you which unit needs a lock removed or added. You can purchase NFC stickers from us as well that allows you to use your mobile device to tap and read the serial # right from the padlock.
How does the managers app make the flow easier for managers?
With the managers app, there is no guess work! The app tells the manager exactly which unit needs what! If a tenant needs an overlock removed, then it will be orange which equals "Action needed." Manager will walk to the unit that needs the lock removed, manager can easily grab the padlock code from the app and remove the lock. Once completed, manager confirms the lock was moved and now the app will guide the manager to the next steps needed. Extremely easy to use.