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S14c Installers Guide

Keypad Is Connected Via Cellular Signal

Click above to watch a video on installing our cellular keypad

Required: You must notify SpiderDoor 24 hours in advance of installation. If you do not notify in advance, you will not be able to have your pad functional the same day of installation. Click the "Request Install" button. 

Business Hours: 9am - 4pm Eastern Standard Time
Monday through Friday

Contact Us:
Email: Support@Spiderdoor.com
Leave Voicemail Request:  (619) 489-6959

1. Confirmation Lights Cellular Overview
There should be a solid blue light breathing slowly on and off. This means that it is connected properly. This light is shown with a blue circle around it in this photo.   (click photos to enlarge)

2. Get The Managers App
The managers app will allow you to open the gate from anywhere, view activity logs and more. Click here to text message yourself a link to download the app. Spiderdoor will have to provide you with login credentials.  (click photos to enlarge)

3. Installation Video + Items Included With Purchase
Installing the cellular keypad is a snap. One wire for low voltage electricity and one other wire for the relay going to the gate motor. The video here shows the install for our S22c pads but the newer S23c basically installs the same way only the relays have different placement on the PCB board.

With our S23c Pad, you will receive one keypad, one power adapter and two sets of keys.

4. GPS Location Of The Keypad
If your location purchased the Tenant App, the OPEN GATE feature for the tenants will not work until this is completed and returned to SpiderDoor cstomer service. We will then plug the coordinates in for your keypad and it will only allow tenants to open your gate if they are within 200' of your keypad. This keeps tenants from opening gate from anywhere. Managers app allows managers and owners to open gates from anywhere in the world.

Download one of the apps below and open the app. Stand within 5' of your installed keypad and take a screen shot and forward that to Spiderdoor using email below.
Email Support - Support@Spiderdoor.com

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