Yes! Because Spiderdoor is hosted on the largest public cloud cluster in the world (powered by Amazon and backed up by Cloudflare Security). It will work for any size property or portfolio.
Will the call button only call a cellphone?
The call button will call any valid phone number you program into the unit.
Do I need to have an AT&T or T-Mobile phone?
Yes! We have a first class support team who can answer your questions 24 hours a day, 7 days a week!
Will SpiderDoor work with my existing management software?
Integration with Sitelink is complete. New releases coming soon! Please contact us to check on the status of integrations.
A user is a customer (tenant) that will have full control of the gate via the mobile app. A customer must be paid current and only then will he or she have the ability to access the gate.
Can I give someone access to the manager's app but prevent them from the dashboard?
I don't have a cell signal when I stand next to my gate. Will this work?
This depends on the carrier you currently use. Our system uses AT&T as its provider. If you currently use AT&T as your cellular carrier and it works at your gate, then yes it will function. The system is dependent upon a good cellular connection. Without it, the system will not function! :(
How long do the image captures stay on the dashboard?
18 months and then they are permanently destroyed.
Do you offer any type of lightning coverage?
Our product is very unlikely to get hit with lightning due to limited wiring however if you would like to add coverage, it is available.
How long are your contracts?
There are NO long term contracts or commitments. You can use SpiderDoor month to month, and cancel at any time you'd like!