Your Own Artificial Intelligent Support Agent
In the fast-paced world of self-storage, missed calls often mean missed revenue. Whether it’s a potential renter seeking information or a tenant needing urgent gate access support, every call matters. That’s why SpiderDoor is proud to introduce its newest innovation: the SpiderDoor AI Call Center—a game-changing solution built specifically for self-storage facilities. We call our Artificial Intelligent agent Anna!
Watch How Easily A Payment Is Made
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Click photo to enlarge the flow an the incoming call
24/7 Intelligent Phone Support—Tailored to Storage
Unlike generic call answering services, the SpiderDoor AI Call Center is trained to understand the unique needs of the self-storage industry. This advanced voice assistant doesn’t just answer calls—it engages with tenants in real time, provides accurate information, and can even assist with tasks like:
- Gate Codes – If a tenant forgets their gate code, Anna provides it instantly. She can also text the code directly to their phone.
- Account Balances – Tenants can check their balance at any time, and Anna gives the exact amount right away.
- Payments – Anna makes paying simple. She can guide tenants through secure automated payments or text a one-time payment link—no login required. Confirmation is immediate.
- Unit Details – Forgotten unit number? Anna provides it on the spot.
- Available Rentals – Callers can ask about open units, and Anna shares real-time availability.
- Move-Out Instructions – Anna gives step-by-step instructions based on the setup you configure in Spider Admin.
- Gate & Office Hours – Anna always knows your facility hours and provides them instantly when asked.
- Custom FAQs – Load your frequently asked questions into Spider Admin, and Anna handles them automatically.
- Reservations – Anna can capture reservations and email them immediately to your team, complete with caller details.
- Call Recording & Notifications – Every call with Anna is recorded. You receive email alerts with caller details and a one-click link to replay the call. Transcripts are also stored in Spiderdoor Admin.
- Facility Directions – If someone needs directions, Anna texts a Google Maps link for instant GPS navigation.
- Email Sent – After each call answered by SpiderAI, a detailed email is automatically sent to the address of your choice.
- And so much more
All without the need for a live human agent.
Boost Revenue by Never Missing a Call
Every call that goes unanswered is a lost opportunity. SpiderDoor’s AI Call Center ensures that potential and current customers receive prompt, professional support around the clock—even after hours, on weekends, or during busy office days. Your facility stays responsive and reliable without the overhead of additional staff.
Seamless Integration with the SpiderDoor Ecosystem
The AI Call Center connects directly with the SpiderDoor platform, meaning it has access to the same real-time data used by your on-site systems. It knows your unit availability, tenant information, payment status, and more—giving it the ability to respond with accurate, up-to-date answers tailored to each caller. (Note your management software must be integrated with us to pull real time data)
Professionalism at Scale
SpiderDoor’s AI voice assistant is designed to reflect the professionalism of your brand. With natural-sounding voice technology, customizable greetings, and intelligent call routing, your customers will feel like they’re talking to a knowledgeable member of your team—because in a way, they are.
Why Storage Owners Are Making the Switch
- Reduce staffing costs without sacrificing service quality
- Increase rentals by capturing every lead
- Improve tenant satisfaction with instant, consistent support
- Modernize operations with cutting-edge AI technology
Ready to Upgrade Your Facility’s Phone Experience?
Join the growing number of self-storage owners who are transforming their customer service with SpiderDoor’s AI Call Center. Schedule a demo today and see how AI can answer your calls—and grow your business.
Call (205) 821-6000 to speak with a Spiderdoor representative today!
